Privacy policy
This Privacy Policy explains how entrepreneurs academy("we," "us," "our," or the "Site") gathers, utilizes, and shares your personal information when you visit our website, use our services, make a purchase on entrepreneurs academy, or engage with us in any other way (collectively referred to as the "Services"). In this policy, "you" and "your" refer to any user of our Services, whether you are a customer, a visitor to our website, or any other individual whose information we collect as described herein.
Please take the time to read this Privacy Policy thoroughly. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as outlined in this policy. If you do not agree with any part of this Privacy Policy, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
How We Collect and Use Your Personal Information
To deliver our Services, we have collected and continue to collect personal information about you from various sources over the past 12 months, as detailed below. The type of information we gather and use depends on your interactions with us.
Beyond the specific uses mentioned below, we may use the information we collect about you to communicate with you, provide our Services, comply with legal obligations, enforce our terms of service, and protect or defend our Services, our rights, and the rights of our users or others.
Information We Collect Directly from You
Information you provide directly to us through our Services may include:
Basic contact details such as your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information like your username, password, and security questions.
Shopping information, including the items you view, add to your cart, or add to your wishlist.
Customer support information, which includes any details you choose to share when communicating with us, such as messages sent through the Services.
Certain features of the Services may require you to provide specific information about yourself. While you may choose not to share this information, doing so may limit your ability to use or access these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Collect through Cookies
Providing Products and Services: We use your personal information to deliver the Services and fulfill our contractual obligations to you. This includes processing payments, completing orders, sending notifications related to your account, purchases, returns, and exchanges, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
Marketing and Advertising: We use your personal information for marketing and promotional activities. This includes sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for our products or services. Your information helps us tailor the Services and advertising on our Site and other websites to better suit your preferences.
Security and Fraud Prevention: We use your personal information to detect, investigate, and address potential fraudulent, illegal, or malicious activities. If you use the Services and register an account, you are responsible for maintaining the security of your account credentials. We strongly advise against sharing your username, password, or other access details with anyone. If you suspect your account has been compromised, please contact us immediately.
Communicating with You: We use your personal information to offer customer support and enhance our Services. This helps us respond to your inquiries, provide effective service, and maintain our business relationship with you, aligning with our legitimate interests.
How We Disclose Personal Information
In certain situations, we may share your personal information with third parties for legitimate purposes, as outlined in this Privacy Policy. These situations may include:
Service Providers: With vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, and order fulfillment and shipping.
Business and Marketing Partners: With business and marketing partners, to provide services and advertise to you. We use Shopify to support personalized advertising through third-party services. Our partners will use your information in accordance with their own privacy policies.
With Your Consent: When you direct us, request, or consent to our sharing of certain information with third parties, such as to ship products to you or through social media widgets or login integrations.
Affiliates: With our affiliates or within our corporate group, to further our legitimate business interests.
Legal and Business Transactions: In connection with business transactions such as mergers or bankruptcies, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category
Identifiers such as basic contact details and certain order and account information
Commercial information such as order information, shopping information and customer support information
Internet or other similar network activity, such as Usage Data
Categories of Recipients
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who can access the information you choose to share publicly and cannot guarantee that those who have access will respect your privacy or keep the information secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third Party Websites and Links
Our Site may include links to websites or other online platforms operated by third parties. If you click on these links and visit sites not affiliated with or controlled by us, please review their privacy and security policies, along with their terms and conditions. We do not guarantee and are not responsible for the privacy or security of these external sites, nor for the accuracy, completeness, or reliability of any information they provide. Information you share in public or semi-public venues, including third-party social networking platforms, may be visible to other users of our Services and those third-party platforms without limitation on its use by us or others. The presence of such links on our Site does not imply endorsement of the content on those platforms or their operators, unless explicitly stated otherwise.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please note that no security measures are flawless or completely impervious, and we cannot ensure "perfect security." Additionally, any information you transmit to us may not be secure during its transit. We advise against using unsecured channels to communicate sensitive or confidential information to us.
The duration for which we retain your personal information depends on various factors, including the necessity of the information for maintaining your account, providing the Services, complying with legal requirements, resolving disputes, or enforcing other applicable contracts and policies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights, which may apply only in specific circumstances, are not absolute, and in some cases, we may legally decline your request.
Right to Access / Know: You may have the right to request access to the personal information we hold about you, including details on how we use and share your data.
Right to Delete: You may have the right to request the deletion of personal information we maintain about you.
Right to Correct: You may have the right to request corrections to any inaccurate personal information we maintain about you.
Right of Portability: In certain circumstances and with specific exceptions, you may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party.
Restriction of Processing: You may have the right to request that we stop or limit the processing of your personal information.
Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent at any time.
Appeal: If we decline your request, you may have the right to appeal our decision by responding directly to our denial.
Managing Communication Preferences: You may opt out of receiving promotional emails from us at any time by using the unsubscribe link provided in our emails. However, we may still send you non-promotional emails related to your account or orders.
You can exercise these rights through our Site or by contacting us using the details provided below.
We will not discriminate against you for exercising these rights. To verify your identity, we may need to collect information such as your email address or account details before responding to your request. According to applicable laws, you may designate an authorized agent to make requests on your behalf. We will require proof of authorization from the agent and may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by law.
Complaints
If you have concerns regarding how we handle your personal information, please reach out to us using the contact details provided below. Should our response to your complaint not meet your satisfaction, depending on your location, you may have the option to appeal our decision by contacting us through the provided contact information or by lodging a complaint with your local data protection authority.
We assure you that we do not discriminate against you for exercising any of these rights. To ensure proper handling of your request, we may require additional information to verify your identity, such as your email address or account details, before providing a substantive response. As per applicable laws, you have the option to designate an authorized agent to make requests on your behalf to exercise your rights. Prior to accepting such a request from an agent, we will request proof of authorization from you, and may also need direct verification of your identity. Rest assured, we are committed to responding to your requests promptly and in compliance with applicable laws.
Contact
If you have any inquiries regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please don't hesitate to reach out to us via email at [email protected]. We're here to assist you.
